Quick update on the Alitalia Japan 25,000 Yen Coupon – Tickets to be honored except for ZERO cost ones.

A few days ago, we published a fantastic offer from Alitalia Japan where it was giving a 25,000 Yen discount on ticket purchases. Due to Alitalia’s faulty controls over the intended use of the coupon, flyers not originating from Japan were able to use the coupon to purchase some great fares like New York – Madrid for $284. Once Alitalia realized that a lot of purchases were ZERO cost due to the low prices of intra-European tickets, Alitalia canceled all tickets purchased with the coupon.

After consideration, some bad PR, potential pressure from regulators on both side of the pond, Alitalia has announced that they will be honoring anyone who purchased a ticket using the 25,000 Yen coupon if the final ticket price is at least 1 Euro cent (Link is to Alitalia’s Facebook announcement).

This is great news. Lessons learn from this mistake fare for next time:

  • Don’t over think; buy!
  • If it doesn’t work out, there is a high probability regulators or social media pressure will force the airline to honor it
  • And if that still doesn’t work, remember it was a mistake to begin with. Move on to the next deal.

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The Flight Deal does not sell travel products or services. We provide you with information about third-party travel suppliers’ offers, and link you to their sites. The information posted by The Flight Deal is valid at the time of publication. However, we have no control over the suppliers, and we therefore do not warrant or guarantee that their offers will not change or become unavailable. Nor are we responsible for their products, services or site content. Please see their sites for their most up-to-date offer information and all applicable terms and conditions.

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